GROWING REVIEWS

How to Improve Your Google Star Rating

Your average rating moves when three things happen together: more genuine positive reviews, fewer policy-violating negative ones, and fewer real problems for customers to write about.

Add more genuine reviews

A steady flow of new reviews from happy customers raises your average and keeps your profile current.

Remove what breaks the rules

Every fake or policy-violating one-star review that comes down lifts your average without you needing to get more five-stars.

Fix repeated complaints

If the same issue keeps coming up, fixing it prevents future bad reviews.

Do the math

If you have 100 reviews averaging 4.2 and remove five fake one-star reviews, your average rises to about 4.4. That can be the difference between being shortlisted and being skipped.